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How Starbucks Saved My Life

A Son of Privilege Learns to Live Like Everyone Else

ebook
1 of 1 copy available
1 of 1 copy available
Now in paperback, the national bestselling riches-to-rags true story of an advertising executive who had it all, then lost it all—and was finally redeemed by his new job, and his twenty-eight-year-old boss, at Starbucks.
In his fifties, Michael Gates Gill had it all: a mansion in the suburbs, a wife and loving children, a six-figure salary, and an Ivy League education. But in a few short years, he lost his job, got divorced, and was diagnosed with a brain tumor. With no money or health insurance, he was forced to get a job at Starbucks. Having gone from power lunches to scrubbing toilets, from being served to serving, Michael was a true fish out of water.
But fate brings an unexpected teacher into his life who opens his eyes to what living well really looks like. The two seem to have nothing in common: She is a young African American, the daughter of a drug addict; he is used to being the boss but reports to her now. For the first time in his life he experiences being a member of a minority trying hard to survive in a challenging new job. He learns the value of hard work and humility, as well as what it truly means to respect another person.
Behind the scenes at one of America’s most intriguing businesses, an inspiring friendship is born, a family begins to heal, and, thanks to his unlikely mentor, Michael Gill at last experiences a sense of self-worth and happiness he has never known before.
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    • Publisher's Weekly

      June 4, 2007
      The son of New Yorker
      writer Brendan Gill grew up meeting the likes of Ezra Pound and Ernest Hemingway. A Yale education led to a job at prestigious J. Walter Thompson Advertising. But at 63, the younger Gill's sweet life has gone sour. Long fired from JWT, his own business is collapsing and an ill-advised affair has resulted in a new son and a divorce. At this low point, and in need of health insurance for a just diagnosed brain tumor, Gill fills out an application for Starbucks and is assigned to the store on 93rd and Broadway in New York City, staffed primarily by African-Americans. Working as a barista, Gill, who is white, gets an education in race relations and the life of a working class Joe . Gill certainly has a story to tell, but his narrative is flooded with saccharine flashbacks, when it could have detailed how his very different, much younger colleagues, especially his endearing 28-year-old manager, Crystal Thompson, came to accept him. The book reads too much like an employee handbook, as Gill details his duties or explains how the company chooses its coffee. Gill's devotion to the superchain has obviously changed his life for the better, but that same devotion makes for a repetitive, unsatisfying read. Photos not seen by PW
      .

    • Publisher's Weekly

      October 29, 2007
      Baker lends his talent to Gill’s memoir, the subject of considerable industry buzz and the basis for a 2008 movie starring Tom Hanks. Baker’s enunciation and cadence perfectly match the essence of Gill, a well-bred and erudite—yet down-on-his luck—advertising executive who discovers the true meaning of life while working as a Starbucks barista. Baker also delivers especially evocative performances of Gill’s hardworking—but fun-loving—young colleagues Kester and Anthony. His portrayal of store manager and mentor Crystal seems slightly underwhelming given her character’s pivotal role in the story. All in all, Baker remains true to the spirit of the material, and his rendition of the workplace banter should ring especially true with service industry veterans. Critics quick to dismiss the project for its high-concept elements will probably remain unmoved, but fans of such popular inspirational/motivational memoirs as Tuesdays with Morrie
      should find the experience good to the last drop. Simultaneous release with the Gotham hardcover (Reviews, June 4).

    • Library Journal

      June 1, 2007
      Gill, son of "New Yorker" writer Brendan Gill, explains how he was born into privilege, was "downsized" out of his high-powered advertising career, divorced by his wife after the woman with whom he was having an affair became pregnant, and learned that he had a slow-growing brain tumorall of which ultimately led him to an entry-level job at Starbucks at the age of 64. And that's just the first chapter. Gill's inspirational memoir is a look back on his first year at Starbucks, learning the ropes as a barista. In each chapter, he faces a new challenge, from cleaning up to balancing the register to hosting coffee tastings. The resulting book is a somewhat simplistic but intensely readable tribute to the power of redemption through work, with Gill richly detailing his relationships with his manager, his colleagues, and Starbucks "guests." While telling his life story, he also hits all the appropriate business world notes, riffing on diversity, acceptance, and respect, and even manages to instill a desire for a cup of coffee in his reader. Recommended for all public libraries. [See Prepub Alert, "LJ" 5/1/07.]Sarah Statz Cords, Madison P.L., WI

      Copyright 2007 Library Journal, LLC Used with permission.

    • Booklist

      Starred review from July 1, 2007
      Yale graduate, prosperous ad exec: Gill has it all. Then he turns 60 and finds himself precipitously bounced from his job and saddled with the triple threats of a ruined marriage, an unexpected newborn, and a brain tumor. Despairing at the prospect of looming poverty, he stops at a Manhattan Starbucks to comfort himself with a latte. By chance he sits down next to Crystal, a young African American woman recruiting new workers for the coffee giant, and she offers him a job. Almost as an act of desperation, he accepts, and he dons the uniform of a barista-in-training at an Upper West Side Starbucks. This son of privilege who had hobnobbed with Queen Elizabeth, T. S. Eliot, and Jackie Onassis, now keeps daily company with a diverse crew of brash young New Yorkers for whom Starbucks progressive employee benefits and demanding, inspiring standards of public service offer hope. Gill starts at the bottom, cleaning the bathroom, and he has trouble mastering the cash register. Over the months he learns to deeply respect Crystal, to appreciate the mutual support of his coworkers, and to genuinely cherish the passing parade of customers, each unique. To his own astonishment, he realizes that he actually looks forward joyfully to every hectic, exhausting workday. Other corporate giants can only envy the sheer goodwill that this memoir will inevitably generate for Starbucks. What a read.(Reprinted with permission of Booklist, copyright 2007, American Library Association.)

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