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Title details for How to Click with People by Rick Kirschner - Available

How to Click with People

The Secret to Better Relationships in Business and in Life

by Rick Kirschner
ebook
2 of 2 copies available
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2 of 2 copies available
The Secret to Building Better Relationships in Business and in Life
With some people, you just click. The connection is quick and easy. Communication flows. You can tell them anything and they know just what you mean. When you connect in this way, you feel understood and accepted for who you really are. You "get" these people and they get you.
We think of this connection as an instantaneous thing, something that either happens or doesn't. Not so, says author Dr. Rick Kirschner. This connection isn't a magical phenomenon; it's a communication skill that can be learned with specific steps and techniques. Based on the author's three decades of experience as an interpersonal communication expert, How to Click with People will show you how to:
-Recognize and respond effectively to the four basic communication styles everyone uses
-Speak the same language as the person you're talking to, whether emotional or intellectual
-Connect in a digital age ruled by e-mail and social media
-Master the 7 Signals that will make you-and your ideas-click with others
-Troubleshoot the nine obstacles that could be in your way and learn how to avoid or overcome them
In the end, Kirschner argues that these skills are crucial because success has less to do with professional knowledge than with "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." In this How to Win Friends and Influence People for the twenty-first century, he gives readers the advice and insights they need to strengthen their relationships and take charge of their future.

  • Creators

  • Publisher

  • Release date

    July 5, 2011

  • Formats

    • OverDrive Read

      • ISBN: 9781401303839

    • EPUB ebook

      • ISBN: 9781401303839
      • File size: 361 KB

  • Languages

    • English

  • Reviews

    • Publisher's Weekly

      March 28, 2011
      Whatâs the best way to forge successful business relationships? Identify what you have in common and make the most of it, argues Kirschner (Dealing with People You can't Stand). Essential to his message is that the click so many of us look for is not a mystical, spontaneous connectionâitâs created and maintained. Kirschner walks readers through the process of "getting" someone, from the initial spark to the development of a mutually beneficial relationship. Particular attention is paid to the method of recognizing what will work best with whom: understanding your targetâs motivations, how to woo using body language and personal space, and signaling to the another person that you are on his or her side. Through a stream of stories and examples, Kirschner encourages readers to use "clicking" not only to develop stronger partnerships and to resolve interpersonal problems but to make ideas emotionally attractive and persuasive. This illuminating study of communication with its direct and sage advice will be a boon to businesspeople at all levels.

    • Library Journal

      June 1, 2011

      Anyone who has taken a leadership or effective-management seminar will recognize the concepts that motivational lecturer Kirschner (Dealing with Difficult People) here outlines. Kirschner tells us that clicking with others is based on resonance or feelings of similarity and that when these feelings do not happen naturally they can be created. He explains strategies for identifying and using a person's motivation (values, reward, challenge, esteem, purpose, feelings) and communication style (action, accuracy, approval, appreciation) to create resonance or "blending"--both in person and at a distance (via phone, email, and online). Kirschner explains how to use behaviors such as connected listening, positive projection, and the seven core signals (affinity, comparison, conformity, reciprocity, authority, consistency, and scarcity) to achieve the click and to add persuasive power to our ideas. He also identifies nine stumbling blocks that impede clicking and suggests ways to overcome them. VERDICT A quick read with practical advice for improving communication, this will be of interest to first-time managers, new professionals, and those looking to improve their people skills.--Sara Holder, McGill Univ. Lib., Montreal

      Copyright 2011 Library Journal, LLC Used with permission.

Formats

  • OverDrive Read
  • EPUB ebook

subjects

Languages

  • English

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